Legal Document

VIP99 Terms and Conditions —
Transparent, straightforward, and
Member-Friendly Rules

Please read these Terms and Conditions carefully before creating or using a VIP99 account. This document constitutes a binding agreement between you and VIP99.

Last Updated: January 2026
Age Verification

No account will be accepted for users under 18 years of age.

One Account Policy

Each member is permitted one account only.

Bonus Terms

A specified turnover must be completed before bonus funds can be withdrawn.

Fair Play

Any form of manipulation or fraudulent activity is strictly prohibited.

1 Introduction & Definitions

VIP99 (referred to hereinafter as the "Platform", "we", or "us") is an online gaming and betting service provider. These Terms and Conditions govern the contractual relationship between VIP99 and its users ("Members").

In this document, "Member" refers to any individual registered on VIP99. "Services" refers to VIP99's website, applications, and all associated features. By registering or using the Services, you are deemed to have accepted these Terms and Conditions.

Important

Do not use VIP99 without reading these Terms. If any part is unclear, please contact Support.

2 Account Registration & Eligibility

The following requirements must be met to open an account with VIP99:

  • Applicants must be at least 18 years of age
  • Accurate and complete information must be provided on the registration form
  • Each individual may operate one account only
  • This account is for personal use only — not for commercial purposes
  • Your password and login credentials must be kept strictly confidential
  • Account transfers or sales are strictly prohibited
Please Note

If a duplicate account is detected, both accounts may be closed and all balances forfeited.

3 Identity Verification (KYC) Process

VIP99 complies with international Anti-Money Laundering (AML) regulations. VIP99 reserves the right to verify a member's identity before processing any withdrawal request, or at any other time deemed necessary.

Documents typically required for verification:

  • Copy of national ID card or passport
  • A recent photo (selfie or video)
  • Bank statement or proof of payment
  • Proof of address (utility bill or bank letter)

Withdrawals may be put on hold if KYC is not completed. VIP99 reserves the right to delay payments until all required documents have been collected and verified.

4 Deposit Rules & Payment Policy

The following rules apply to all deposits made on VIP99:

  • Minimum deposit amount: BDT 200 (two hundred taka)
  • Only payment accounts registered in your own name may be used
  • Deposits from third-party accounts are strictly prohibited
  • Mobile banking, bank transfer, and e-wallet are accepted
  • Save the transaction ID for every deposit
  • No deposit fees — though your bank's own charges may apply
Warning

Depositing funds derived from illegal sources is a criminal offense and is strictly prohibited on VIP99.

5 Withdrawal Rules

The following conditions must be met before making a withdrawal from VIP99:

  • Account verification (KYC) must be completed
  • Withdrawals may only be made via the same payment method used for the original deposit
  • Minimum withdrawal amount: BDT 500
  • A specified turnover requirement must be met before withdrawing bonus funds
  • Additional verification may be required for suspicious transactions
Withdrawal Methods Processing Time Minimum VIP Speed
Mobile Banking 3 minutes BDT 500 30 seconds
Bank Transfer 30 minutes BDT 1,000 10 minutes
E-Wallet 5 minutes BDT 500 Instant

6 Bonus & Promotion Terms

VIP99 offers members a range of bonuses and promotions. Each bonus has its own specific terms. The general rules are as follows:

  • The welcome bonus is available to new members only and applies to the first deposit
  • Withdrawing bonus funds generally requires completing a 10x–20x turnover
  • Bonus balance cannot be withdrawn before the turnover requirement has been met
  • Claiming the same bonus more than once is prohibited
  • VIP99 reserves the right to modify or cancel any bonus offer
  • Fraudulent bonus collection may result in account suspension
Tips

Before claiming any bonus offer, read its specific terms and conditions carefully. Contact support if you have any questions.

7 Gaming Rules & Fair Play Policy

All games on VIP99 are RNG (Random Number Generator) certified, ensuring they are fully fair and verifiable. The following rules apply to members when gaming:

  • Bets cannot be changed or cancelled once they have gone live
  • Vip99 reserves the right to correct any abnormal results caused by technical errors
  • Winnings obtained by exploiting a software bug or glitch may be voided
  • In Sports Betting, bets are refunded if a match is abandoned
  • In the event of a dispute over game outcomes, VIP99's system logs shall be treated as final evidence

8 VIP Program Terms & Conditions

Enrollment in the VIP99 VIP Program is automatic and open to all registered members. The following conditions apply:

  • Point earning rates may vary depending on the game type
  • VIP level may be re-evaluated after 90 days of inactivity
  • The decision to change a member's VIP level is at the sole discretion of vip99
  • VIP points cannot be converted to cash
  • VIP benefits may be revoked for violations of the rules

9 Prohibited Activities

Strictly Prohibited

If any of the following activities are detected, the account will be immediately closed and the balance forfeited.

  • Creating or operating multiple accounts
  • Exploiting the bonus system for dishonest gain (Bonus Abuse)
  • Attempting to hack or gain unauthorized access to an account
  • Using any automated system or bot
  • Money laundering or illegal transactions
  • Exploiting any technical vulnerability in the platform
  • Providing false identity or information
  • Harassing or defrauding another member

10 Account Closure & Suspension Policy

VIP99 may suspend or close an account without prior notice in the following circumstances:

  • In any case of a terms and conditions violation
  • Providing false information or forging KYC documents
  • In cases involving suspicious transactions or money laundering activity
  • At the direction of a legal or regulatory authority

Members may also request account closure at any time by contacting support. Any valid balance will be returned, but bonus funds will be forfeited.

11 Limitation of Liability

VIP99 shall not be held liable for the following:

  • Losses due to internet disconnection
  • Account access by an unauthorized third party
  • Loss of bets due to technical issues during gameplay
  • Losses resulting from the member's own error
  • Any indirect or consequential losses

VIP99's total liability shall not exceed the amount of the member's most recent deposit, under any circumstances.

12 Right to Amend Terms & Conditions

VIP99 reserves the right to update these Terms and Conditions at any time. Notice of any changes will be posted on the website before they take effect. Continued use of the Platform after any changes constitutes your acceptance of the updated Terms.

We recommend checking this page regularly. If you object to any changes, please stop using your account and contact Support.

Contact

If you have any questions about these Terms, please reach out to our support team at: [email protected]

About the Terms & Conditions General Questions

Even if technically possible, by registering you confirmed your acceptance of these terms and conditions. It is therefore in your own interest to read them — especially the rules on bonuses, withdrawals, and accounts.

For example, if you receive a BDT 1,000 bonus with a 10x turnover requirement, you must place a total of BDT 10,000 in bets before you can withdraw. This is calculated across both your real money and bonus funds combined. Terms may vary for each individual bonus.

It depends on why the account was closed. If you requested the closure yourself, your real money balance will be refunded. However, if the account was closed due to a breach of Terms, the balance may be forfeited. Bonus funds will be cancelled in all cases.

When the terms and conditions are updated, a notice will be posted on the website and a message will be sent to your registered email. You can check the "Last Updated" date at the top of the page to see whether the terms have been revised.

VIP99's Terms and Conditions take precedence in all matters. In disputes over game outcomes, the Platform's server logs shall serve as final evidence. Financial disputes will be resolved by reviewing the transaction records of both parties.

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